Terms & Conditions
Shortages or Damage
All shortages and damages from FedEx, UPS, or other freight carriers must be reported to AllStuff.com within 48 hours. If you receive a product that has been damaged in transit, please refuse the delivery. If you notice a shortage or damage after the carrier has left your premise, you must file a claim with the carrier according to their policy. If you need help with filing a claim with the carrier, please contact the AllStuff.com customer care team via email at
or by calling (888) 991-4085.
Compatible Cartridges - Remanufactured and compatible cartridges for copiers, printers, inkjets, and fax machines are warranted to be free from manufacturing and material defects for one year from the date of purchase. If at any time, the AllStuff.com compatible parts and supplies fail to perform according to the aforementioned, AllStuff.com will replace the item or credit the full purchase price.
OEM Parts and Supplies - AllStuff.com does not warrant any OEM parts and supplies, including drums, toners, developers, cartridges, or imaging units. However, AllStuff.com can assist you in contacting the OEM for a claim or exchange on a case-by-case basis.
Limitations and Liabilities
Our warranty coverage does not include freight-related accidental damage, improper installation, storage, or product mishandling. The AllStuff.com liability is limited to the value of the product that is sold. AllStuff.com will not be held liable for consequential damages to systems, or components internal or external. Buyer accepts full responsibility for use of the said product.
Before returning any merchandise (defective or otherwise), customers must contact AllStuff's customer care team via email at
to obtain a Return Authorization Number and shipping instructions. All non-defective returns must be in resale condition in the original packaging. Please do not mark, or write the address or Return Authorization Number on the outside of the original packaging. Returns are only accepted within 30 days of the original sale date. Return Authorization Numbers are valid for 15 days from the date of issue. All returns are subject to inspection by AllStuff.com on the resell condition, and a credit will be issued once the product has been received and inspected. All return shipping charges will be the responsibility of the customer unless the error was from AllStuff.com.
Returns of defective merchandise must be pre-authorized by AllStuff.com by contacting our customer care team via email at
for return instructions. AllStuff.com will credit or exchange the defective product upon receipt and inspection of the merchandise*.
*AllStuff.com is not responsible for typographical errors. Price, availability, terms, and conditions are subject to change without notice.